In this episode we are joined by Messenger Marketing and Customer Communication Specialist Elly Hurley as we discuss the Next Chapter of connecting and communicating with your customers in a post Covid -19 world. Customers are looking to contact businesses in a different way now and having the right communication channels will be key to managing customer relationships and improving sales.
Key take outs from this Episode
Customers need new ways to connect with you when your normal business practises have been disrupted
Personalise your communication with your customers
About our guest – Elly Hurley
Elly is the Co-Founder of Nudge Marketing, Australia’s #1 authority in Messenger Marketing and Chatbots.
As a fellow business owner she understands what it’s like – the good, the bad and the downright ugly…
Her mission is to empower SMEs to leverage modern marketing tools to save them time, reduce their stresses and increase their income.
She’s a self confessed geek and loves dogs. Her coffee of choice is a latte with one for the morning and either a beer or white wine when the times right
Connect with Elly here – https://nudgemarketing.com/
Here’s the Full Transcript